In this key role based in Toowoomba, you’ll be leading the small local administration team that supports CPLs Disability and Allied Health services.Working closely with the relevant Managers and team members, your role will be to develop, implement and oversee a range of high quality administrative and business support functions which ensure the area can deliver business outcomes effectively, efficiently and professionally. Responsibilities include:Coordinate and oversee the day to day provision of high quality clerical, administrative and reception services to local teamsDeliver professional, friendly and timely customer serviceAdminister and contribute to the design and management of operations and systems to ensure a smooth and streamlined administration support functionLead, coach and mentor a local administration team to meet and exceed customer expectationsSelection Criteria:Demonstrated experience in office and administration managementProven ability to review, develop and implement administrative systems and processes to contribute to continuous improvement initiativesSolid team leadership abilityWell-developed interpersonal, communication and customer service skillsStrong organisational and task prioritisation and problem solving skillsAdvanced computer skills – Microsoft; business / finance systems and databasesC class driving licenceBenefits:Permanent, Full-time Salary packaging optionsEmployee benefits programSupportive and friendly cultureGrow your career with a leading not-for-profit organisation Applications to close by Monday 10th August, unless filled prior thanks!Position description AUD Australia - QLD Toowoomba & Darling Downs Toowoomba City 4350