In this key role, you’ll be effectively leading the administration team of CPLs Gold Coast and NSW business centres and working closely with the Regional Manager Gold Coast, Northern NSW. Your objective will be to develop, implement and oversee a range of high quality administrative and business processes and systems which support the region to deliver service and business outcomes effectively, efficiently and professionally. This is a highly rewarding role that will both challenge and reward you as we navigate the NDIS business environment.Responsibilities include:Working with the regional and area managers to develop and implement business improvement and efficiency measures.Assist with financial management of the services and region, including the provision of administrative support to the budget planning process, reporting, journal corrections, cost coding, purchasing, invoicing and claiming.Ensuring organisational reporting and information needs are met in accordance with CPL policies and procedures and requirements.Overseeing the management of all regional assets.Leading, coaching and managing the Business Support team to achieve high levels of performance.Develop and maintain effective relationships with all stakeholders.Implementing CPL’s Quality Management System.Contributing to continuous improvement.Exhibit CPL’s values and work in the CPL Way at all times.Selection Criteria (must be addressed in the application)Demonstrated experience in office and administration management, including ability to review, develop and implement administrative systems and processes to contribute to continuous improvement initiatives.Solid experience in financial management.Strong leadership skills to coach, develop and lead administrative teams.Strong communication skills; written, verbal and report writing.Effective conflict resolution and negotiation abilities.Strong organising, time management and problem solving skills Excellent interpersonal skills and the ability to work independently to deliver results and outcomes.Advanced computer skills – Microsoft; business systems and databasesRelevant tertiary qualification – e.g. business administrationC class driving licenceBenefits includePermanent, full-time roleGold Coast based, Hope Island or Mermaid BeachSupportive team cultureSalary packaging benefits - boost your take home payEmployee benefits programJoin a leading not-for-profit organisationApplications to close by Monday 2nd November, unless filled prior...thanks!At CPL, we’re not your usual disability services provider. We’re an organisation that supports people to chase the best in their lives.We don’t focus on disability – instead we focus on dreams, stories and journeys – and put our energy, time and ideas into making things happen. AUD Australia - QLD Gold Coast Gold Coast