Want to make a difference to the lives of people with disabilities? Join CPL – Choice, Passion, Life and be part of an organisation that makes a difference in people’s lives every day.The ICT Senior Business Applications Support role is pivotal to the seamless operation state of CPL’s integrated business systems.  Working with CPL ICT and Business systems stakeholders, the position will support, document and design support processes to assist with optimisation of current business processes.   ResponsibilitiesDay to day support of Business ApplicationsDevelop structured, efficient and effective deployment, administration, operation and maintenance procedures for applications and application environmentEnsure Business Systems availability and performance with qualitative and quantitative analysis and reporting.Participate in the implementation of monitoring, alerting and performance tuning.Identify continuous Business improvement focused on safety, quality and operational efficiency.Participate in discussions with vendors, suppliers and contractors  Contribute to projects Selection CriteriaDegree in Information Technology Business related discipline or equivalentStrong Experience with ERP and Salesforce AdministrationGreat customer service, communication and interpersonal skills.Experience with continuous improvement with application delivery processesPrevious experience working within a large business undergoing transformation in the environmentExperience with Project Management for Business as usual programs of operational improvementsValid and current C class driving licenceBenefits:Full-time, permanent role with flexibility between 8am and 5pmCompetitive salary and salary packaging optionsBrisbane CBD location – 5 minutes from Central StationJoin a not-for-profit; make a difference to people’s livesHigh growth sector – career opportunityMicrosoft and Salesforce applications - plenty of long term opportunity for development and projectsApplications to close by Friday 13th December 2019, unless filled prior..thanks    Position Description AUD Australia - QLD Brisbane CBD & Inner Suburbs Brisbane 4000