This is a valuable opportunity to build your skills and experience within the new National Disability Insurance Scheme business environment. Your skills will last for years to come! CPL is a leading, forward thinking not-for-profit organisation. Working closely within a growing team at our modern Brisbane CBD offices, you'll be using your data administration skills to update our Customer Relationship Management (CRM) system, liaising with facilitators over the phone and by email to ensure client data accuracy. This is a key role for our organisation and our clients.This is a role for a switched-on senior administrator who is used to working on systems/databases - entering complex data, checking the data for errors and problem solving as necessary. Responsibilities include:Accurate data entry into CPL’s CRM systemReview and monitor reports from the CRMNDIA myplace Portal bookings, claims and invoicingLiaise with other sites and departments within CPL to achieve resolutionsReview unsuccessful NDIA claims, in conjunction with local teams and CPL Finance team, to identify appropriate actions to rectifySome travel to local sitesRequirements:Experience in a similar role where strong administration skills are keyExperience working with database systems Well-developed interpersonal, communication and customer service skillsExcellent organisational and analytical skillsAbility to effectively problem solveAbility to work independently and as part of a teamHigh level computer literacy including Microsoft ExcelValid C class driving licenceBenefits:Permanent, Full-time Salary packaging optionsEmployee benefits programBased in modern offices, 5 mins from Central StationDevelop skills and knowledge working with the NDIS roll-outSupportive and friendly cultureLeading not-for-profit organisationApplications to close by Friday 21st February 2020...unless filled prior, thanks!Position description 50000 AUD Australia - QLD Brisbane CBD & Inner Suburbs Brisbane City 4000