This is a valuable opportunity to build your skills and experience within the new National Disability Insurance Scheme business environment. Your skills will last for years to come! CPL is a leading, forward thinking not-for-profit organisation. Working closely within a growing team at our modern Brisbane CBD offices, you'll be using your data administration skills to update our Customer Relationship Management (CRM) system, liaising with facilitators over the phone and by email to ensure client data accuracy. This is a key role for our organisation and our clients.This is a role for a switched-on senior administrator who is used to working on systems/databases - entering complex data, checking the data for errors and problem solving as necessary. Responsibilities include:Accurate data entry into CPL’s CRM systemReview and monitor reports from the CRMNDIA myplace Portal bookings, claims and invoicingLiaise with other sites and departments within CPL to achieve resolutionsReview unsuccessful NDIA claims, in conjunction with local teams and CPL Finance team, to identify appropriate actions to rectifySome travel to local sitesRequirements:Experience in a similar role where strong administration skills are keyExperience working with database systems Well-developed interpersonal, communication and customer service skillsExcellent organisational and analytical skillsAbility to effectively problem solveAbility to work independently and as part of a teamHigh level computer literacy including Microsoft ExcelValid C class driving licenceBenefits:Permanent, Full-time Salary packaging optionsEmployee benefits programBased in modern offices, 5 mins from Central StationDevelop skills and knowledge working with the NDIS roll-outSupportive and friendly cultureLeading not-for-profit organisationApplications to close by Friday 21st February 2020...unless filled prior, thanks!Position description 50000 AUD Australia - QLD Brisbane CBD & Inner Suburbs Brisbane City 4000

Senior Administrator - NDIS data entry

  • Permanent, Full-time
  • Friendly and supportive team environment based in the Brisbane CBD
  • Build your career with a high growth, not-for-profit organisation

This is a valuable opportunity to build your skills and experience within the new National Disability Insurance Scheme business environment. Your skills will last for years to come! CPL is a leading, forward thinking not-for-profit organisation. 

Working closely within a growing team at our modern Brisbane CBD offices, you'll be using your data administration skills to update our Customer Relationship Management (CRM) system, liaising with facilitators over the phone and by email to ensure client data accuracy. This is a key role for our organisation and our clients.

This is a role for a switched-on senior administrator who is used to working on systems/databases - entering complex data, checking the data for errors and problem solving as necessary.

 

Responsibilities include:

  • Accurate data entry into CPL’s CRM system
  • Review and monitor reports from the CRM
  • NDIA myplace Portal bookings, claims and invoicing
  • Liaise with other sites and departments within CPL to achieve resolutions
  • Review unsuccessful NDIA claims, in conjunction with local teams and CPL Finance team, to identify appropriate actions to rectify
  • Some travel to local sites

Requirements:

  • Experience in a similar role where strong administration skills are key
  • Experience working with database systems 
  • Well-developed interpersonal, communication and customer service skills
  • Excellent organisational and analytical skills
  • Ability to effectively problem solve
  • Ability to work independently and as part of a team
  • High level computer literacy including Microsoft Excel
  • Valid C class driving licence

Benefits:

  • Permanent, Full-time 
  • Salary packaging options
  • Employee benefits program
  • Based in modern offices, 5 mins from Central Station
  • Develop skills and knowledge working with the NDIS roll-out
  • Supportive and friendly culture
  • Leading not-for-profit organisation

Applications to close by Friday 21st February 2020...unless filled prior, thanks!

To apply, please submit your CV and a cover letter. For a confidential discussion, please contact Paul Cooper on 07 3358 8074, quoting Ref No. 870275.