Want to make a difference to the lives of people with disabilities? Join CPL – Choice, Passion, Life and be part of an organisation that makes a difference in people’s lives every day.At CPL, we all have an important role to play supporting our clients to live the life they choose with passion. Each CPL team member lives the CPL Way, which helps us to understand the person, give great service, work together and find better ways. If these values resonate with you, we would love to have you as part of our team!Joining a compact team at our modern head office in Brisbane’s CBD, you’ll be providing first and second level Service Desk support for CPL employees across multiple sites in Queensland, with the role’s main focus being Brisbane.Responsibilities include:Manage and resolve first and second level ICT support requestsProvide technical support for software, hardware, communications and networking equipmentImage and deploy new ICT assets to staffContribute to projectsSelection Criteria:Level 2 Service Desk trouble shooting experience in a Windows/Microsoft environment (Windows 7/8/10, MS Office, print, hardware, AD/Exchange/O365, file servers, etc)Current industry certifications; MCP and ITIL (desired)Great customer service, communication and interpersonal skills are a must!Ability to work within an environment where systems are undergoing continual changeCommitment to making a difference and continuous improvementValid and current C class driving licenceBenefits:Full-time, permanent role with flexibility between 8am and 5pmCompetitive salary and salary packaging optionsBrisbane CBD location – 5 minutes from Central StationWork for a not-for-profit; make a difference to people’s livesHigh growth sector – career opportunityMicrosoft and Salesforce applications - plenty of long term opportunity for development and projectsApplications to close by Friday 13 March 2020, unless filled prior, thanks!Job Description 70000 AUD Australia - QLD Brisbane CBD & Inner Suburbs