Do your current employers share your values?Are you ready to impact the lives of others? We are looking for an experienced leader with an extensive background in growing and developing client-based community services. You will manage quality service delivery across multiple service areas (which may include community in home support services for adults and children), support and grow CPL business, manage operational requirements; and effectively contribute towards achievement of the organisation's purpose.  You will ensure our clients have opportunity to chase their passion and receive to live the life they choose.With the backing and infrastructure of a well-established sector-leading organisation and reporting to the Regional Area Manager you will create opportunity and inspire confidence in leading a well-established committed team.This role will see you working for Cootharinga and the wider CPL business. Cootharinga is a quality service provider that has been supporting children and adults with disabilities across North, Far North, and North West Queensland since 1951.What would I be doing?:Maintaining and optimising operations and ensure quality service delivery across a range of services and customer segments.Leading staff to meet the requirements of the NDIA and CPL customers.Growing CPL market share in accordance with an established Business Development Plan.Building and maintaining customer relationships across CPL service streams.Determining and fostering key relationships internally and externally.Building brand awareness via local activity and implementation of the strategic marketing plan.Implementing and maintaining of systems and process to optimise service delivery.Leading team to respond to customer demand and built team cohesion and collaborationEnsuring the provision, implementation and maintenance of systems, administration training and processes required to deliver services in an NDIS environmentProviding leadership to local teams and delivery of services with a client focus; and effectively manage resources, including human, financial, assets and capital costsCollaborating and share insights with other senior leaders. What would I need to be considered?Demonstrated experience managing and growing a range of multi-discipline services.Experience and skill in managing multi-disciplinary services.Highly effective change and people management experience.An entrepreneurial spirit with a proven record of driving sustainable business.Exceptional interpersonal and communication skills.Significant experience in leading others to work in changing environments and to deliver outstanding client service.Ability to quickly engage the resources of CPL to adapt products, prices and processes to meet the needs of a dynamic external environment and share the learning across the organisation.Knowledge in disability and/or aged care sectors in relation to business opportunities.Experience and knowledge in disability or aged care sectors.Tertiary qualifications in business / marketing well regarded.Blue Card and NDIS worker screen will be required to start.Live CPL values.Please review the attached position description. Benefits:Join a passionate, strategic leadership team with a strong vision.Based in CairnsPermanent, Full-time role.Salary packaging options plus packaged car.Professional development support.Position description AUD Australia - QLD Cairns & Far North Cairns 4870