Mylestones has been part of CPL Choice, Passion and Life for 24 years supporting thousands of people reach their potential and find a job they love. We know that with the right support there is no limit to what people with disability can achieve, especially when it comes to employment.An exciting opportunity is now available for a Performance Manager to join our team. Your key objective will be to ensure high quality client service, including employment outcomes and compliance with Disability Support Services (DSS) guidelines. Mylestones has services across Queensland and Northern NSW, with the flexibility to be based at offices across the area.      Responsibilities include:Monitor and report on service performance and complianceContinually work to develop and implement a business plan in response to DES requirementsDevelop strategies in collaboration with regional managers to maximise DES star ratingsEnsure the operations of each program focus on client centred outcomesTrack progress and lead actions on placements and outcomesProvide effective leadership and direction in implementing business development plansIdentify and develop viable innovations to improve processesSelection criteria includes:Excellent interpersonal and communication skillsProven ability to work under pressure and meet deadlinesExperience leading and motivating a team in a competitive environmentKnowledge and understanding of DES operationsAbility to analyse performance reporting and provide employee training, as requiredBenefits include:Competitive salarySalary packaging benefits, car and mobile phoneFlexible working arrangements including WFHFlexible work locationExcellent values driven culture and inspirational management teamBeing part of a social change evolution for people with disabilityGrow and evolve with the organisation and the disability sectorEncouraged and supported ongoing professional developmentApplications close Friday October 1st, unless filled prior...thanks!Position Description AUD Australia - QLD Brisbane Brisbane