We are going through an exciting time of growth in our industry which is providing many opportunities for people to work within the new NDIS business environment supporting people with a disability. This is a highly rewarding industry and it’s a great time to join CPL!Reporting to the Rostering and Customer Service Manager, your role will be to lead a small team of dedicated Rostering Coordinators, providing customer centred urgent shift-fill services for our disability support workers enabling our clients to live the life they choose.  Service delivery is high volume, on a daily basis.Shift pattern:5am start to finish at 3pm for 10hr shift8 DAY FORTNIGHTWork alternate weekendsResponsibilities include:Lead, coach and support your rostering team to achieve high performance outcomes.Commitment to achieve and maintain a smooth operation.Take ownership and solve any issues that arise.Internal stakeholder liaison and effective relationship building.Model CPLs values and the CPL Way of understanding the person, give great service, work together and find better ways at all times in your work and interactions.Selection criteria includes:Experience in a similar role within a customer driven environmentProven ability to build and maintain a high performing teamExperience within a high volume, complex 24/7 operational environmentPro-active solution focused approachProven ability to work through changesExcellent communication, interpersonal and relationship skillsSolid computer skills e.g. CRM systems and MicrosoftBlue card and Yellow Card or NDIS worker clearance will be required.Benefits:Permanent role: Work an 8 day fortnightHighly competitive pay, tax benefits and penalty rates applyWork life balance: 5am to 3pm (10hr shift)Join a leading not-for-profit organisation in the disability support sectorModern offices, 5 minutes from Central Rail StationCompetitive salary and salary packaging to boost take home payEmployee benefits programThrive in a supportive and client focused, values based cultureAt CPL, we provide disability support for people of all ages, helping them grow beyond expectations, seize new opportunities and do amazing things with their lives.Applications to close by Friday 29th October 2021, thanks!Position description AUD Australia - QLD Brisbane CBD & Inner Suburbs Brisbane City 4000