Reporting to the Rostering Services Manager, your role will be to lead a small team of dedicated Rostering Coordinators, providing customer centred urgent shift-fill services for our disability support workers enabling our clients to live the life they choose.  Service delivery is high volume, on a daily basis.No shifts or weekendsMonday to Friday normal office hoursResponsibilities include:Lead, coach and support your rostering team to achieve high performance outcomes.Commitment to achieve and maintain a smooth operation.Take ownership and solve any issues that arise.Internal stakeholder liaison and effective relationship building.Model CPL values.Selection criteria includes:Experience in a similar role within a customer driven environmentProven ability to build and maintain a high performing teamExperience within a high volume, complex 24/7 operational environmentPro-active solution focused approachProven ability to work through changesExcellent communication, interpersonal and relationship skillsSolid computer skills e.g. CRM systems and MicrosoftBlue card and Yellow Card or NDIS worker clearance required to startFull COVID VaccinationBenefits include:Monday to Friday, normal office hours - no shifts or weekendsPermanent, full-time pay.SCHADS 5.1 $88k, tax benefits (approx. $5000/yr) + penalty rates apply17.5 % leave loadingJoin a leading not-for-profit organisation in the disability support sectorModern offices, 5 minutes from Central Rail StationThrive in a supportive and client focused, values based cultureCPL Group provides integrated disability services and support to help people of all ages to maximise their potential, from going to school of finding a job through to enjoying their retirement years. With 3000 employees across QLD and Northern NSW, we a large, modern organisation with a focused purpose to help people with a disability live their best lives.Applications to close by Monday 29th May 2023, unnless filled prior, thanks!Position description AUD Australia - QLD Brisbane CBD & Inner Suburbs Brisbane 4000