Want to make a difference to the lives of people with disabilities? Join CPL Choice, Passion, Life and be part of an organisation that makes a difference in people’s lives every day.As a Service Facilitator – Children’s Services, based at our Labrador centre (Gold Coast) your role will be to facilitate and administer the provision of high quality in-home and community access support services for children and young people with various disabilities, in line with the individual’s service plan and our organisational strategy.This is a dynamic role where you will be working with children and young people in the community and in their homes, coaching and mentoring staff and working collaboratively across teams to ensure the best possible customer service level is achieved, under the NDIS.Responsibilities include:Ensure the provision of high quality services and supports to children and young people based on their individual client NDIS plans.Accurate management of rosters linked to payment claims.Supervision, coaching and mentoring of direct care staff.Ensure effective communication and coordination for clients and stakeholders.As required, assist clients in managing their finances.Be part of an ongoing On-call rosterReporting to the NDIS CommissionLive the CPL Way; Understand the person, give great service, work together and find better ways!Selection criteria includes:Experience in a similar role within the disability sectorCommitment and drive for the highest level of customer servicePro-active, energetic approach!Experience and skill in team supervision; leading people to achieveHighly effective interpersonal and communication skillsBe solution focusedAble to work autonomously and collaborativelyWell-developed administrative and financial management skillsCurrent 'C' class driver's license.Current First Aid and CPR.Knowledge of Positive Behaviour Support and Restrictive Practice Legislation Competency with Microsoft Office and computer systemsNDIS workers clearance (or Yellow Card) and Blue Card before starting.Benefits:Competitive salary + salary packaged car + tax saving optionsLaptop and mobile phoneEmployee benefits programDynamic, collaborative team environmentValues base culture; client focused.Join a leading not-for-profit organisation and grow your careerApplications to close by Monday 26th July 2021, unless filled prior thanks!Position description AUD Australia - QLD Gold Coast Labrador 4215